PicoKey App – Terms & Conditions
Last updated: 31/12/2025
These Terms & Conditions govern the purchase and use of the PicoKey App software and associated digital licenses (“the Software”). By purchasing or using PicoKey App, you agree to these Terms.
1. License Grant
PicoKey App is licensed, not sold.
Each purchased license grants the right to use PicoKey App to register one (1) PicoKey device.
If multiple devices are to be registered, a corresponding number of licenses must be purchased.
Licenses are personal, non-transferable, and may not be shared, resold, or redistributed.
2. License Activation and Consumption
A license is considered activated and consumed once it is used to register a PicoKey device through the PicoKey App.
After activation, the license cannot be reused to register additional devices unless explicitly permitted by the license terms.
3. Refund Policy
Due to the digital nature of the Software and licenses, refunds are subject to the following conditions:
- A refund may be requested within fifteen (15) days from the date of purchase.
- Refunds are only available if the license has not been used to register any PicoKey device.
- Once a license has been used to register a device, the purchase becomes final and non-refundable, as the license is considered consumed.
Refund requests submitted after the 15-day period, or for licenses that have already been used to register a device, will not be accepted.
PicoKeys reserves the right to verify the license usage status before approving any refund request.
4. Digital Delivery
Licenses and software are delivered digitally. By completing the purchase, you acknowledge that digital delivery occurs immediately and that your right of withdrawal is limited once the license is used.
5. Acceptable Use
You agree not to:
- Attempt to bypass license restrictions.
- Modify, reverse engineer, or tamper with license validation mechanisms.
- Use the Software in a way that violates applicable laws or regulations.
Unauthorized use may result in license termination without refund.
6. Availability and Updates
PicoKeys may provide updates to PicoKey App and related firmware.
Updates may be required to maintain compatibility, security, or functionality.
PicoKeys does not guarantee perpetual availability of any specific version.
7. Disclaimer of Warranties
The Software is provided “as is”, without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or uninterrupted operation.
8. Limitation of Liability
To the maximum extent permitted by law, PicoKeys shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Software.
9. Changes to These Terms
PicoKeys may update these Terms from time to time.
The version in effect at the time of purchase will apply to that purchase.
10. Contact
For support, refund requests, or legal inquiries, please contact: